FAQ

Frequently Asked Questions

Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.

We currently service student housing in downtown Toronto, including areas near UofT, TMU, OCAD, and surrounding neighborhoods. If you're unsure whether we cover your area, just reach out!

Super easy! Just click the 'Book Now' button anywhere on our site. Pick your package, choose a time that works, and you're set. We'll confirm via email. Takes like 2 minutes fr.

Ramen Package (30 min): Surface dusting, trash removal, bed making, floor vacuuming, desk organization. Late Night Drinks (1 hr): Everything in Ramen plus bathroom deep clean, floor mopping, window cleaning, appliances. Concert (2 hrs): The full experience - everything gets cleaned top to bottom.

Nope! Many students give us access and head to class or the library. Just make sure we can get in (coordinate with your building/RA if needed). Go touch grass, we got this.

Ramen Package is 30 minutes, Late Night Drinks is 1 hour, and Concert is 2 hours. Pretty straightforward!

We're all verified students just like you! Every cleaner goes through a background check and is fully insured. Students helping students, that's our whole vibe.

Yes! You can reschedule or cancel up to 24 hours before your scheduled time at no charge. Life happens, we get it.

We bring all our own supplies and equipment. We use eco-friendly, non-toxic products that are safe for you and your roommates. Got allergies? Let us know when booking.

Yes! We offer weekly, bi-weekly, and monthly plans at discounted rates. Set it and forget it - your space stays clean without you thinking about it.

Your satisfaction is guaranteed. If you're not happy with any aspect of our service, let us know within 24 hours and we'll make it right. No cap.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.